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GDPR Compliance

Information for European Union residents

Effective Date: 1 January 2026

hyper-hollow is committed to complying with the General Data Protection Regulation (GDPR) for individuals located in the European Economic Area (EEA). This page provides additional information about your rights under GDPR and how we handle personal data of EEA residents.

Data Controller

For the purposes of GDPR, hyper-hollow acts as the data controller for personal information collected through this website and our services. Our contact details are:

hyper-hollow
47 Greenwood Lane
Fortitude Valley QLD 4006
Australia

Email: [email protected]

Legal Basis for Processing

We process personal data of EEA residents only when we have a valid legal basis. The legal bases we rely on include:

  • Consent (Article 6(1)(a)): Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
  • Contract (Article 6(1)(b)): Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation (Article 6(1)(c)): Where processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests (Article 6(1)(f)): Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

Your Rights Under GDPR

As an EEA resident, you have the following rights regarding your personal data:

Right of Access (Article 15)

You have the right to obtain confirmation as to whether we process your personal data and, if so, access to that data along with information about the processing.

Right to Rectification (Article 16)

You have the right to request correction of inaccurate personal data and to have incomplete data completed.

Right to Erasure (Article 17)

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected or you withdraw consent.

Right to Restriction of Processing (Article 18)

You have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of the data or object to processing based on legitimate interests.

Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.

Right to Object (Article 21)

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or similarly significantly affect you.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month, though this period may be extended by two further months for complex requests.

We may request verification of your identity before processing your request. If your request is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee or refuse to act on the request.

International Transfers

As we are based in Australia, transfers of personal data from the EEA to us constitute international transfers. We ensure that appropriate safeguards are in place for such transfers, which may include:

  • Standard contractual clauses approved by the European Commission
  • Your explicit consent for the transfer
  • Transfer necessary for the performance of a contract

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. When personal data is no longer needed, we will securely delete or anonymise it.

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Right to Lodge a Complaint

If you believe that our processing of your personal data violates GDPR, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

Changes to This Information

We may update this GDPR information from time to time. We will notify you of any material changes by posting the updated information on our website.

Contact Us

For any questions regarding GDPR compliance or to exercise your rights, please contact us at:

Email: [email protected]

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Contact

47 Greenwood Lane
Fortitude Valley QLD 4006
Australia

[email protected]

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